Cox doesn't touch your router, unless you are on a WiFi modem, and then ONLY to push a firmware to the modem. It appears you have a WiFi modem, and Cox will push the latest APPROVED firmware to the modem. If you had a newer firmware and it hasn't yet passed Docsis Engineering testing, then yes, you would be downgraded to the latest approved firmware.
As for your SETTINGS on the router, unless the firmware removed, or added a setting not on the previous firmware, then yes, your settings may be changed by the firmware push. Other than that, your other settings are not altered.
BTW, Having your MCSE doesn't impress, and was unnecessary to throw in there.
MCSE/MTA/CNE/CCNE/CompTIA Network+/CompTIA A+/CompTIA Security+/WCN/SCP
Older certs
Micom Certified/Bay network Certified/MCSE for Windows NT 4.0/Windows 95 and networking essentials/ Newbridge Mainstreet, Etc Etc Ad nauseum.
WMO, wanna add to the growing list of certs people here have???
WMO, wanna add to the growing list of certs people here have???
Me? I am only A+ certified(which I know means nothing). Everything else is either obtained through training by Cox or self taught.
I agree that the firmware of a gateway(modem/router combo) is usually controlled/loaded by the ISP. However it seems there is a override built into the CAX30. See page 64 of manual for confirmation. Seems the firmware is from 11/30/2022.
It appears the router firmware and the modem firmware are separate entities in this device. If it's actually one and the same, and the user updates to a firmware not compatible with the Cox network, it could cause problems for MANY people. Further investigation with Netgear indicates the router firmware AND the modem firmware are separate, so no matter WHAT modem firmware updates COX was to provide, it would have zero bearing on the router firmware OR it's settings.
BTW, funny story, when I first took my A+ cert exam, at ECPI, they called me in to re-take it. I paid for and took the test, and never took any classes. It seems I aced the test, and they thought I MAY have cheated, so they called me back in to retake under the eyes of a test examiner. I aced it a second time, and they apologized for thinking I hid the answers somewhere on my body to take the test.
BTW, funny story, when I first took my A+ cert exam,
The thing I remember about my A+ test is they had a wrong answer for one of the questions. The question asked what kind of technology is Bluetooth and the answer was infrared, which we know is incorrect.
As for the CAX30, having a separate firmware gets high grades in my book. That was one of the main reasons I tell people not to get a gateway. You should not trust your ISP with your router firmware. It changes too often and in too many different ways for the ISP testing group to keep up.
