Forum Discussion

Allenc123's avatar
Allenc123
New Contributor II
5 years ago

Having Many Issues With https://wifi.cox.com/

I am having a lot of bugs when using https://wifi.cox.com/. I've tested the website using Firefox, Chromium, and Google Chrome, while on Linux and Windows 10, and with two different computers.

Issues include: Needing to "right click > open in new tab" to interact with almost everything, i get the "Welcome to Your Connected Home" pop up every time I change between sub links (So if I go from https://wifi.cox.com/Overview to https://wifi.cox.com/people, or any other sub links, itll pop up every time), and finally, when trying to setup a Port Forwarding rule on wifi.cox.com/.../portforwarding, it will start loading and setting it up, get stuck loading while saying "Adding Port Forward" and just never load (I waited 20 minutes atleast).

I don't understand why I would be having these issues on multiple computers, operating systems, and browsers. Everything is updated to the latest stable version of itself.

Any help is appreciated.

CoxWiFi
website
  • Allenc123's avatar
    Allenc123
    5 years ago

    The site has been fixed from what I can tell. Noticeably faster, can add/edit ports, etc. thankyou devs!

  • Allenc123's avatar
    Allenc123
    New Contributor II
    5 years ago

    The site has been fixed from what I can tell. Noticeably faster, can add/edit ports, etc. thankyou devs!

    • MichaelJ's avatar
      MichaelJ
      Moderator
      5 years ago
      Allenc123, I am glad to hear it is working better now.

      Thank you,

      Mike J.
      Cox Support Forums Moderator
  • Allan's avatar
    Allan
    Moderator
    5 years ago
    @Allenc123, I recommend clearing cache and checking for any security addons/plugins that could be blocking the site. This includes pop up blockers and other security features. -Allan, Cox Support Forums Moderator.
    • Allenc123's avatar
      Allenc123
      New Contributor II
      5 years ago

      I have none. I tried using the website with a fresh install of Windows 10 and Google Chrome with no extensions (everything is updated), even my windows 10 security is set for minimal.

      Edit: Just tested on a fresh Motorola G7 phone. Same issue on the mobile website using google chrome.