Forum Discussion
Allan
Moderator
@JP Sports, I recommend restarting the phone to see if that can help. Also, does this happen in any other room with that device? -Allan, Cox Support Forums Moderator.
JP_Sports
5 years agoContributor
I’ve done that. Works for a while, then starts doing it again after a couple days. No other devices in the room (a laptop and a Roku Ultra) have that problem
- Allan5 years agoModerator@Jp Sports, I recommend having the device forget the wifi connection and then reset it up on the phone. Let us know if that has any better results. -Allan, Cox Support Forums Moderator.
- JP_Sports5 years agoContributor
I’ve discovered what the problem is. Seems Cox may have put a new hot spot within range of my house because there is a new network entitled Cox WiFi that is interfering with the connection to my home network. My phone can’t decide which network to connect to. I tried to have it forget Cox WiFi, but it won’t.
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