Forum Discussion

smtips's avatar
smtips
New Contributor II
7 years ago

Hokey "Service Interrupted" message on my account page

According to your site: A red Service Interrupted message means Cox recognizes an interruption with your device or its connection to our network. I still believe this is some kind of scam by C...
KMDonlon's avatar
KMDonlon
New Contributor III
7 years ago

I see that plenty of other Cox customers report this issue, it apparently seems this is not uncommon by any means.

I would have thought that 2 weeks would be an ample amount of time to get it resolved or at least provide an update to the customer. I have been fairly patient thus far.