Forum Discussion

JasonLT's avatar
JasonLT
New Contributor
2 months ago

If you live in 89081 zip code, Do not change to Fiber.

Never had a problem with our internet before we changed to fiber. Since we changed we’ve had not but problems. The first ONT burnt out after 2 days. Now there wired signal is failing and we have no i...
NicholeC's avatar
NicholeC
Moderator

Hi JasonLT,

 

I regret to hear you've been experiencing this much trouble after going to fiber. I'd like to review this issue further. Please email my team at cox.help@cox.com 

Please include a reference to this post.

 

 

Thank you. 

JasonLT's avatar
JasonLT
New Contributor
2 months ago

Email sent. Thank you for the quick response.