Inbox Filters Stop Working
I'm trying to make use of Inbox Filters on my enhanced email account. Cox support is terrible with regard to SPAM. I mean, the worst really. The support techs have zero knowledge. They keep trying t...
Forum Discussion
Why can't Cox block these emails from EVER reaching our inbox OR spam mail? We are all receiving thousands upon thousands of spam containing certain key words in from and/or subject: CBD, KETO, CONCEALED CARRY, CANNABIS, MED, PHARM[use regex for anything after PHARM], MCDONALD'S GIFT, AMAZON GIFT, etc.
There is some major group of spammers using affiliate marketing partners and making millions of dollars by allowing their spam to get through to us!
Cox - where are you for your customers! This is basic spam filtering - when I tried to forward to cox spam report, you recognized is was spam and would not allow it to go OUT, so why can't you stop it from coming IN? Why do thousands of your customers have to set up the same filters over and over, when you know this is spam and could easily block it at the server level. Why do we have to set up our own filters for flagrant violaters that are sending millions upon millions of spam emails!
It is because Cox does not own the email client. They have contracted with this horrible company which apparently is over-riding anything we do. The email they had before was great...this is all rubbish. Some answers is to use outlook. OMG do I want this junk now downloaded to my computer? Heck NO! The ads that circulate to the right of the email are reading our information. How do I know that? It is because after the ad appears, I get an email advertisement from that very same company! There is an arrow we can push to "eliminate" it. Well, all it does is cover it up so you can see it, but it is still there running.
The problems will not be resolved until they get rid of the company with which they entered into a provider contract. As I keep saying, Cox fixed something that did not need fixing!
