Thank you. I also got a call back from Executive Escalations.
I have swapped out the modem to my original Arris SB6141. I have my Win10 PC plugged directly into the modem; no router, no other devices.
Current ping and pathping:
Microsoft Windows [Version 10.0.16299.371]
(c) 2017 Microsoft Corporation. All rights reserved.
C:\Users\fillin>ping 68.105.28.11
Pinging 68.105.28.11 with 32 bytes of data:
Reply from 68.105.28.11: bytes=32 time=43ms TTL=61
Request timed out.
Reply from 68.105.28.11: bytes=32 time=9ms TTL=61
Request timed out.
Ping statistics for 68.105.28.11:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 43ms, Average = 26ms
C:\Users\fillin>ping 68.105.28.11 -n 20
Pinging 68.105.28.11 with 32 bytes of data:
Reply from 68.105.28.11: bytes=32 time=11ms TTL=61
Reply from 68.105.28.11: bytes=32 time=10ms TTL=61
Reply from 68.105.28.11: bytes=32 time=11ms TTL=61
Reply from 68.105.28.11: bytes=32 time=15ms TTL=61
Request timed out.
Reply from 68.105.28.11: bytes=32 time=8ms TTL=61
Reply from 68.105.28.11: bytes=32 time=9ms TTL=61
Reply from 68.105.28.11: bytes=32 time=9ms TTL=61
Reply from 68.105.28.11: bytes=32 time=9ms TTL=61
Reply from 68.105.28.11: bytes=32 time=8ms TTL=61
Reply from 68.105.28.11: bytes=32 time=9ms TTL=61
Reply from 68.105.28.11: bytes=32 time=15ms TTL=61
Reply from 68.105.28.11: bytes=32 time=10ms TTL=61
Reply from 68.105.28.11: bytes=32 time=9ms TTL=61
Reply from 68.105.28.11: bytes=32 time=9ms TTL=61
Reply from 68.105.28.11: bytes=32 time=11ms TTL=61
Reply from 68.105.28.11: bytes=32 time=25ms TTL=61
Reply from 68.105.28.11: bytes=32 time=10ms TTL=61
Reply from 68.105.28.11: bytes=32 time=8ms TTL=61
Reply from 68.105.28.11: bytes=32 time=11ms TTL=61
Ping statistics for 68.105.28.11:
Packets: Sent = 20, Received = 19, Lost = 1 (5% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 25ms, Average = 10ms
C:\Users\fillin>pathping 68.105.28.11
Tracing route to cdns1.cox.net [68.105.28.11]
over a maximum of 30 hops:
0 Torus-PC [70.176.232.109]
1 * * *
Computing statistics for 0 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Torus-PC [70.176.232.109]
Trace complete.
C:\Users\fillin>tracert 68.105.28.11
Tracing route to cdns1.cox.net [68.105.28.11]
over a maximum of 30 hops:
1 * * * Request timed out.
2 8 ms 9 ms 8 ms 100.127.68.200
3 26 ms * 25 ms 70.169.74.52
4 9 ms 9 ms * cdns1.cox.net [68.105.28.11]
5 10 ms 9 ms 9 ms cdns1.cox.net [68.105.28.11]
Trace complete.
internet speeds currently 100.9Mbps down / 0.4Mbps up
