Forum Discussion

Mr__Castle's avatar
Mr__Castle
New Contributor II
5 years ago

Intermittent service (drops, slow speeds) for 85032 and other Phoenix area zip codes over the last 3 weeks. This is a cox issue, not our modems. Fix it

Over the past 3-4 weeks the Phoenix area and other cities have been constantly getting drops and seeing slow speeds in their internet service. With school starting for most communities and many more ...
jmcwilli's avatar
jmcwilli
New Contributor II
5 years ago

Same issue in 85310.  At least twice a day for the past 3 to 4 weeks.

  • Allan's avatar
    Allan
    Moderator
    5 years ago
    @Jmcwilli, I do not see any area wide outages currently in your vicinity. However, your modem is reporting high amounts of time out errors. Are there any splitters or signal amps on the cable line going to the modem? -Allan, Cox Support Forums Moderator.