Forum Discussion

Mr__Castle's avatar
Mr__Castle
New Contributor II
5 years ago

Intermittent service (drops, slow speeds) for 85032 and other Phoenix area zip codes over the last 3 weeks. This is a cox issue, not our modems. Fix it

Over the past 3-4 weeks the Phoenix area and other cities have been constantly getting drops and seeing slow speeds in their internet service. With school starting for most communities and many more ...
tmckinley's avatar
tmckinley
New Contributor

Having the same issue in 85018, had to leave a zoom call this morning after dropping the signal 4 times in 15 minutes!

Allan's avatar
Allan
Moderator
5 years ago
@Tmckinley, Sorry for the late response. Your modem is currently up and running. Are you still experiencing issues with the service? -Allan, Cox Support Forums Moderator.