Internet cuts out frequently
Is there a reason that cox internet service seems to degrade periodically? When I complain the problem is resolved for a while and then the cycle begins again. Lately I cannot seem to stream a movie ...
Forum Discussion
Hi Aspcoxuser, your modem is reporting very poor upstream levels. This is something a field tech can resolve during a service call. Any issues outside your home are our responsibility to resolve and will not result in a service call fee. If you'd like my team to schedule a service call for you, email us at cox.help@cox.com. Be sure to include your full name, address, and a link to this page in your email. -Becky, Cox Support Forums Moderator
