Forum Discussion

nyhanson's avatar
nyhanson
New Contributor
5 years ago

Internet disconnects every 12 hours at approximately same time each occurrence

Good morning, I have a Netgear Gateway C6300V2 that has been disconnecting from the internet approximately every 12 hours. The lights on the device look normal like my connectivity is good, but the l...
bearone2's avatar
bearone2
Contributor III

chrome disconnects or not responding message every day around 1130.

i've learned to live with it by closing program/don't try to fix...win10/64b, re-start chrome & it's good til shutdown around 1030.

suggest you do the same.

Bruce's avatar
Bruce
Honored Contributor III
5 years ago

That wouldn't explain the status with ipconfig.  If your browser quits at a certain time, it may be the browser trying to do something but your firewall is blocking it.  Is there anything peculiar in your Windows Event Viewer or firewall logs at approximately 1130?

helpdeskgeek.com/.../

  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    i haven't looked but will check & report back!!

    firefox doesn't have the same issue & i run 'em simultaneously.

    Description

    A problem caused this program to stop interacting with Windows.

    Faulting Application Path:              C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

     

    Problem signature

    Problem Event Name:                      AppHangB1

    Application Name:                           chrome.exe

    Application Version:                         83.0.4103.116

    Application Timestamp:                   5eed05ff

    Hang Signature:                                83bd

    Hang Type:                                        134217728

    OS Version:                                        10.0.17763.2.0.0.256.48

    Locale ID:                                           1033

    Additional Hang Signature 1:         83bd619b4b55ff41252fb93c4acff46a

    Additional Hang Signature 2:         18ff

    Additional Hang Signature 3:         18ff18ec83b0a99cf8df89797a72d94d

    Additional Hang Signature 4:         83bd

    Additional Hang Signature 5:         83bd619b4b55ff41252fb93c4acff46a

    Additional Hang Signature 6:         18ff

    Additional Hang Signature 7:         18ff18ec83b0a99cf8df89797a72d94d

    Event Viewer

    • Bruce's avatar
      Bruce
      Honored Contributor III
      5 years ago

      Chrome is essentially data harvester with an attached  browser.  Even if you close Chrome, it'll have umpteen processes still running in the background.

      • bearone2's avatar
        bearone2
        Contributor III
        5 years ago

        i only use it for music & translations.

        firefox gets worked.