Forum Discussion

nyhanson's avatar
nyhanson
New Contributor
5 years ago

Internet disconnects every 12 hours at approximately same time each occurrence

Good morning, I have a Netgear Gateway C6300V2 that has been disconnecting from the internet approximately every 12 hours. The lights on the device look normal like my connectivity is good, but the l...
Bruce's avatar
Bruce
Honored Contributor III

That wouldn't explain the status with ipconfig.  If your browser quits at a certain time, it may be the browser trying to do something but your firewall is blocking it.  Is there anything peculiar in your Windows Event Viewer or firewall logs at approximately 1130?

helpdeskgeek.com/.../

bearone2's avatar
bearone2
Contributor III
5 years ago

i haven't looked but will check & report back!!

firefox doesn't have the same issue & i run 'em simultaneously.

Description

A problem caused this program to stop interacting with Windows.

Faulting Application Path:              C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

 

Problem signature

Problem Event Name:                      AppHangB1

Application Name:                           chrome.exe

Application Version:                         83.0.4103.116

Application Timestamp:                   5eed05ff

Hang Signature:                                83bd

Hang Type:                                        134217728

OS Version:                                        10.0.17763.2.0.0.256.48

Locale ID:                                           1033

Additional Hang Signature 1:         83bd619b4b55ff41252fb93c4acff46a

Additional Hang Signature 2:         18ff

Additional Hang Signature 3:         18ff18ec83b0a99cf8df89797a72d94d

Additional Hang Signature 4:         83bd

Additional Hang Signature 5:         83bd619b4b55ff41252fb93c4acff46a

Additional Hang Signature 6:         18ff

Additional Hang Signature 7:         18ff18ec83b0a99cf8df89797a72d94d

Event Viewer

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    Chrome is essentially data harvester with an attached  browser.  Even if you close Chrome, it'll have umpteen processes still running in the background.

    • bearone2's avatar
      bearone2
      Contributor III
      5 years ago

      i only use it for music & translations.

      firefox gets worked.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        5 years ago

        Well, music, translations and fixing lockups.