Forum Discussion

sevink's avatar
sevink
New Contributor
6 years ago

Internet goes down every day around same times

For the past month, I've been seeing my internet go down once a day between the times of 330-630. It always happens almost to the minute at :30 but the hours can change daily. The service and speed i...
sevink's avatar
sevink
New Contributor

Ok so can you explain when these outages are going to end? Ive had internet problems for over a month now and its only getting worse. Now im dropping 3 to 4 times a day without warning and its just becoming insane the answer is "outages"  like come on 

JonathanJ's avatar
JonathanJ
Former Moderator
6 years ago
@Sevink

You definitely deserve reliability, and I am truly sorry we've let you down As Kevin mentions prior we are working to update the network to provide a more improved experience. Currently, we don't have an ETR, services may be intermittent while technicians continue to work thanks for your patience.

Jonathan J
Cox Moderator