Forum Discussion

TimHa's avatar
TimHa
New Contributor
2 months ago

Internet/tv

I am all for a credit for the day considering what I pay each month for internet and movie channels. Between not being able to access internet reliably and watching my tv freeze, go black, restart and then lose sound repeatedly it makes it difficult to relax.  Specially since the app says there are no known issues.

  • JulianN's avatar
    JulianN
    Moderator
    2 months ago

    Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!