Forum Discussion
- Jim17New Contributor
I'm having issues too
- RaskieNew Contributor III
There is a notice on my account page that states that Cox is performing maintenance on the email platform from midnight 'til 7:00 AM ET on the 14th. However it is now 3 1/2 hours past that and still no email. Cmon Cox!
- DaveInLVNew Contributor III
ping pop.cox.net is timing out.
- BruceHonored Contributor III
It appears to be down. I get the following error: Cox [0: POP3] ['pop.cox.net' (995) SSL Temporary authentication failure.
Has Cox posted anything on the FaceSpace or Twittster?
- DaveInLVNew Contributor III
The Customer service says "thats due to the maintenance, the backend team is working to have it fixed".
- D_MartinNew Contributor
Yes I tried to ping pop.cox.net and also the east and west servers pop.east.cox.net and they all fail. Support says there are no outages and wanted to walk through basic email troubleshooting.
- DaveInLVNew Contributor III
As agent Maxwell Smart would have said - that old wild goose chase trick.
- DaveInLVNew Contributor III
Just got this note from Customer Service - "please allow it another 1-2 hours to be fixed".
- BruceHonored Contributor III
Don't you know: Any outage is always our fault.
- DaveInLVNew Contributor III
Not to worry. As Jerome Powell would have sadi - it is a transitory issue.
- ksriderNew Contributor
I am still having intermittent trouble accessing email with a client application. Is this something anyone else is having?
- OldMainframeGuyNew Contributor III
E-mail still down at 12:23PM here in RI. Was supposed to be back up at 7:00AM. Oh well.
- BruceHonored Contributor III
My first spam from Cox today! Mine now works.
- BruceHonored Contributor III
Oops...down again.
- ArizonaDonNew Contributor III
I did a support chat and it IS down and they are working on it.
- stinkfoot63Contributor II
Apparently he server is down. Interesting how the software on my computer prompts to mess around with passwords and such.
- BenS1Former ModeratorHi @Stinkfoot63
I know how important it is for you to receive your emails. Our teams are working to resolve the issues as soon as possible. Thank you for your patience.
Ben S.
Cox Support Forums Moderator- GJP32New Contributor
Any update on this email outage? It's been all day and still not resolved!!
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