Forum Discussion

DaveInLV's avatar
DaveInLV
New Contributor III
3 years ago

is pop.cox.net out

Is pop.cox.net out?

    • Raskie's avatar
      Raskie
      New Contributor III

      There is a notice on my account page that states that Cox is performing maintenance on the email platform from midnight 'til 7:00 AM ET on the 14th.  However it is now 3 1/2 hours past that and still no email.  Cmon Cox!

  • Bruce's avatar
    Bruce
    Honored Contributor III

    It appears to be down.  I get the following error:  Cox [0: POP3] ['pop.cox.net' (995) SSL Temporary authentication failure.

    Has Cox posted anything on the FaceSpace or Twittster?

    • DaveInLV's avatar
      DaveInLV
      New Contributor III

      The Customer service says "thats due to the maintenance, the backend team is working to have it fixed".

  • D_Martin's avatar
    D_Martin
    New Contributor

    Yes I tried to ping pop.cox.net and also the east and west servers pop.east.cox.net  and they all fail.  Support says there are no outages and wanted to walk through basic email troubleshooting.

    • DaveInLV's avatar
      DaveInLV
      New Contributor III

      As agent Maxwell Smart would have said - that old wild goose chase trick.

    • DaveInLV's avatar
      DaveInLV
      New Contributor III

      Just got this note from Customer Service - "please allow it another 1-2 hours to be fixed".

    • Bruce's avatar
      Bruce
      Honored Contributor III

      Don't you know:  Any outage is always our fault.

      • DaveInLV's avatar
        DaveInLV
        New Contributor III

        Not to worry.  As Jerome Powell would have sadi - it is a transitory issue.

  • ksrider's avatar
    ksrider
    New Contributor

    I am still having intermittent trouble accessing email with a client application.  Is this something anyone else is having?

    • OldMainframeGuy's avatar
      OldMainframeGuy
      New Contributor III

      E-mail still down at 12:23PM here in RI.   Was supposed to be back up at 7:00AM.   Oh well.

  • Bruce's avatar
    Bruce
    Honored Contributor III

    My first spam from Cox today!  Mine now works.

  • ArizonaDon's avatar
    ArizonaDon
    New Contributor III

    I did a support chat and it IS down and they are working on it.

  • Apparently he server is down.  Interesting how the software on my computer prompts to mess around with passwords and such.

    • BenS1's avatar
      BenS1
      Former Moderator
      Hi @Stinkfoot63
      I know how important it is for you to receive your emails. Our teams are working to resolve the issues as soon as possible. Thank you for your patience.

      Ben S.
      Cox Support Forums Moderator
      • GJP32's avatar
        GJP32
        New Contributor

        Any update on this email outage? It's been all day and still not resolved!!