Jerry
My price just went up over 50 dollars a month. Do I have an option to get another promotion?
Forum Discussion
Did they specify your contract was subject to a promotional price, or was the increase out of the blue like mine was? I have disputed the increased charge with my bank and reported Cox to the BBB (as well as leaving a handful of negative reviews across several review sites). Others should be aware of these fraudulent practices. I called Cox to ask for a copy of my bill showing that my contract price as a promotional price, and they were unable to do so.
Hi dpgiii,
This is most disturbing and I would really like an opportunity to review your account and address your concerns. Please send us your full name and address on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com so that we can help.
Cox Support Forums Moderator
