Forum Discussion

KevinM2's avatar
KevinM2
Former Moderator
Hello, can you please bypass the wireless router and perform and run this pingplotter again for us? We'd like to see what it looks like when you're hard-wired to the modem. -Kevin M. Cox Support Forum Moderator
Tim_Chen's avatar
Tim_Chen
New Contributor
6 years ago

Hi Kevin,

Iveemailed cox-help and they are sending out a tech as even bypassing the router there is a high latency and ping. But thnak you for responding.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    You're quite welcome, and please feel free to reach out to us for assistance in the future. -Kevin M. Cox Support Forum Moderator