Forum Discussion

Untitled_Alan_P's avatar
Untitled_Alan_P
New Contributor
2 years ago

Lost connection four times yesterday and four times so far this morning

Router light keeps turning orange. Dropped connection four times in one hour between 5 and 6 pm yesterday. Happening again after 8 am today. I unplug modem and router, wait, plug them back in, connec...
bad service
connection issues
DanAz's avatar
DanAz
New Contributor II

same here apparentely cox is not even aware the network is under a massive cyber attacks

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

What? Quote your source please?

    • DanAz's avatar
      DanAz
      New Contributor II
      2 years ago

      Cox reports from social media
      @FreoPope @DamoMK Yep, bigger problems
      were transitioning out of defence past the wing,
      and not intercepting or locking down in defence.
      Cox, Ryan and Chapman hopefully help fix the 2nd issue,
      O'Driscoll the great hope for the first.

      downdetector.com/.../

      • Becky's avatar
        Becky
        Moderator
        2 years ago
        Hi DanAZ, Down Detector is not a Cox-owned site, and we have no control over the accuracy of the information. Cox outage information is posted at www.cox.com after you log into your Cox account, and outage information is also displayed when you log into the Cox App. It sounds like you've been working hard trying to identify what's happening. So that my team can further assist you in identifying and resolving these connectivity issues, please email cox.help@cox.com. -Becky, Cox Support Forums Moderator
  • DanAz's avatar
    DanAz
    New Contributor II
    2 years ago

    I'm having issue with Cox internet connection 

    I'm losing the internet connection in video conference every 2 minutes

    on my smartphone I have to reboot it to regain the connection

    on my computer I just lost the video call connection

    so I serach on the web to see what is going on and I saw a guy 

    who was talking about a massive cyber attack Cox is not even aware 

    I posted the link his name is @ProverbialLemon
    it's the 4 comment from the top
    and the first comment
    from @FreoPope is kind interesting
    go look it up 

  • DanAz's avatar
    DanAz
    New Contributor II
    2 years ago

    let me quote what he say

    Cox reports from social media
    @ProverbialLemon @CoxHelp
    I'm watching your outage maps in real time,
    you all are having a cyber security attack that is overtly visible.
    I don't use cox personally.
    It's not a personal issue,
    you all are being compromised on your network backbone.
    Goodluck

    downdetector.com/.../

    end quote

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      First downdetector.com is good for trending data but take everything else with a grain of salt. It is just users complaining about problems. If you had a news article or something I would take it more seriously but "I'm being hacked" is screamed too often.

      As for your problem. What modem modem and router do you have? Do you have any problems with wired connections? If it was a DDOS or something it would effect all internet service.

      ::edit:: I see from your previous posts you have a Panoramic gateway. Is your "computer" wired?

      • DanAz's avatar
        DanAz
        New Contributor II
        2 years ago

        it's not on my end the problem , but is COX , I'm pretty sure about that because I being testing everyting since 2/24/2023 and today....I don't care what people say at downdetector I went there to figure out to why I'm dealing with this kind of issue which it never happen before at least not at this level.....and I'm not looking for an answer from COX I just was reply with someone here at this forum... if you think I break your forum policy ? then go ahead delete my comments ...