Forum Discussion

Untitled_Alan_P's avatar
Untitled_Alan_P
New Contributor
2 years ago

Lost connection four times yesterday and four times so far this morning

Router light keeps turning orange. Dropped connection four times in one hour between 5 and 6 pm yesterday. Happening again after 8 am today. I unplug modem and router, wait, plug them back in, connec...
bad service
connection issues
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor

What? Quote your source please?

  • DanAz's avatar
    DanAz
    New Contributor II
    2 years ago

    Cox reports from social media
    @FreoPope @DamoMK Yep, bigger problems
    were transitioning out of defence past the wing,
    and not intercepting or locking down in defence.
    Cox, Ryan and Chapman hopefully help fix the 2nd issue,
    O'Driscoll the great hope for the first.

    downdetector.com/.../

    • Becky's avatar
      Becky
      Moderator
      2 years ago
      Hi DanAZ, Down Detector is not a Cox-owned site, and we have no control over the accuracy of the information. Cox outage information is posted at www.cox.com after you log into your Cox account, and outage information is also displayed when you log into the Cox App. It sounds like you've been working hard trying to identify what's happening. So that my team can further assist you in identifying and resolving these connectivity issues, please email cox.help@cox.com. -Becky, Cox Support Forums Moderator