Forum Discussion

Aeroindex's avatar
Aeroindex
New Contributor
7 years ago

Mail Group Limitation?

I have been unable to add new names to a group I created on Cox email.  Are the number of names limited?  This seems unlikely because even removing an existing name and trying to add another has not worked.  The address of the name I wish to add is working.  I communicate with this individual regularly.

  • Robert_Davis's avatar
    Robert_Davis
    7 years ago

    I am missing my Whiterat@Cox.net email address. What happened to it?

  • Robert_Davis's avatar
    Robert_Davis
    New Contributor
    7 years ago

    I am missing my Whiterat@Cox.net email address. What happened to it?

    • MariaL's avatar
      MariaL
      Moderator
      7 years ago
      Hi Robert Davis,

      We'd be happy to investigate this issue and address your concerns; however, we will need some additional information in order to do so. Please email our team at cox.help@cox.com with this post, your full name and complete address.

      Maria L.
      Cox Support Forum Moderator

  • MarkM1's avatar
    MarkM1
    Former Moderator
    7 years ago
    Aeroindex,

    There is no limit to the number of contacts you add to a list. If the number is to big though, it may not allow you to send the email because the system may think that it is spam.

    Mark M.
    Cox Support Forums Moderator