Forum Discussion
I had a chat with a Cox rep. and he said the email server is under maintenance ......I never saw an alert to this fact. I have tried multiple browsers with the same error message. This is getting old real fast!
Any properly scheduled and executed maintenance would have gone completely unnoticed to us. If a rep says maintenance...during peak hours across all time-zones...it means something else. They're probably troubleshooting a problem.
- Bruce is correct it isn't maintenance being done and I apologize for the misinformation… Cox email customers are experiencing multiple known issues affecting email access. Some Cox email
customers are experiencing intermittent connection issues with third-party clients such as Outlook and mobile phone apps. We have a team working towards a resolution with no ETR.
We apologize and thanks for your patience.
Jonathan J
Cox Moderator
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