Hello. I can certainly understand your concern with loss of service. I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com
Completely agree with DenmanCports. We have called multiple times over the last three days and no one can give an explanation. All we want now is an explanation as to why this is happening. My wife relies on the Internet for her job and has not been able to work this weekend at all. Totally unacceptable.
I'm so sorry for the issues with your service and I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.
