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jsilva888's avatar
jsilva888
New Contributor
6 months ago

Need Escalation support from Loyalty department

Hello, I been on the phone with COX for 3 hours!  I had a contract with promotions and discounts applied to my account for 24 months secured 3/29/24  Paid new total, got a new router to reflect the...
JulianN's avatar
JulianN
Moderator
6 months ago

Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!