Forum Discussion

Zurq's avatar
Zurq
Contributor II
6 years ago

Not able to port forward

when I use 192.168.0.1 I get this 

When I go to the site it tells me to go to I do not see my device in the list.

  • JH97's avatar
    JH97
    New Contributor
    6 years ago

    I'm having the same issue. Since Cox upgraded my router firmware I cannot port forward for my ip cameras. I was able to set the port forwarding using the Panoramic App on four out of the five ips I'm using. However they don't work. Called tech support and three out of the four "techs" didn't even know what I was talking about. The last one I spoke to knew of port forwarding, but said he still couldn't help me. 

  • CrystalS's avatar
    CrystalS
    Former Moderator
    6 years ago
    You can try to port forward using the Panoramic Wifi App.

    Crystal
    Cox Support Forum Moderator
    • Zurq's avatar
      Zurq
      Contributor II
      6 years ago

      tried that any other suggestions?

      • Allan's avatar
        Allan
        Moderator
        6 years ago
        Hello. Is the device in question connected to a 3rd party wifi router or extender? Also, are you getting any error messages in the app? -Allan. Cox Support Forums Moderator.