Not receiving all emails
Hi, for the last few weeks I have not been receiving all my emails. I normally receive around 50 emails a day, and now I am receiving around 10. I noticed it seems to be businesses I've subscribed to...
Forum Discussion
I have a similar issue. Intermittently missing some inbound emails, and inbound volume is definitely down. I have confirmed with two different people who have attempted to send emails with and without success. When these people send me identical emails, some come through, some do not. One reported receiving a delivery error while I was on the phone with him.
Similarly, but not fully confirmed, some of my sent emails are apparently not reaching their destination.
@ Okijames
Are you having this issue using webmail or a third party client? Also, have you checked all folders to see if they were received there other then your inbox?
Cox Moderator
Are you having this issue using webmail or a third party client? Also, have you checked all folders to see if they were received there other then your inbox?
Cox Moderator
I have the same results with webmail, Thunderbird on my Mac, and K9 Email on my Android phone. Checked other folders, including spam and trash/deleted and can confirm some email are simply not being received.
I don't think I have any blocked senders or domains, and do receive SOME emails from the very same senders, and one sender reported receiving a delivery error.
- @OKijames. Since the sender is getting a delivery error, I would reach out to the sender and ask what the delivery error message is/was. This will tell you whether or not the email is being blocked from the sender side or not. The email header will also show the reason for why the email was not delivered to you and the sender will have access to that header. -Allan Cox Support Forums Moderator.
I did reach out to the sender and asked him to forward the error message. Will post here when I receive it.
