Forum Discussion

degn's avatar
degn
New Contributor
3 years ago

OPPD Whole-home Surge Protector

Had OPPD Whole-home Surge Protector installed and now my internet is dropping and have to power cycle modem frequently. Have others had to deal with similar issues after OPPD installation of whole-home surge protector?

oppd- power company 

ConnectionLoss
internet
oppd
whole home surge protector
  • DavidA2's avatar
    DavidA2
    Former Moderator
    3 years ago
    Hi Degn,

    I am sorry to hear that you are having trouble since installing the surge protector. This is the first I have heard of this kind of issue. If you would like for us to review your account, please feel free to email us at Cox.help@cox.com with your service address and a link to this forum thread.

    David
    Cox Support Forum Moderator