Forum Discussion
KevinM2
Former Moderator
Hello, please ensure that your operating systems are up-to-date. As of 04/24/19, all email sent from a Cox Email address must use TLS 1.0 security encryption or higher. As a result, Cox no longer supports sending email through email clients using SSL security encryption version 3.0 or older. SSL / TLS encrypts information from potential thieves as it is sent from one location to another, such as when sending email messages. Choosing to encrypt with SSL / TLS provides added security to email. -Kevin M. Cox Support Forum Moderator
Merlot
6 years agoNew Contributor
TO KEVIN Moderator:
My Android device, SamSung 8 OS is up to date according to T-Mobile rep who is the store Manager and owns a Samsung.
My SENT email from my device are getting stuck in the Outbox. (receiving email is fine)
Are these the correct settings?
INCOMING SERVER: IMAP.cox.net
SECURITY TYPE: SSL
PORT: 993
IMAP path prefix OPTIONAL
OUTGOING SERVER: smtp.cox.net
SECURITY TYPE: TLS
PORT: 587 (I tired 487, 465,, too = no luck)
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