This is what I got yesterday:
"I apologize for any inconvenience caused. It looks like the issue impacting your services has been referred to our engineering team to have the node split. Tentatively it looks like this process will take a few months to complete however no further information is available. If we can be of assistance with anything else in the meanwhile please let us know."
They also offered me like a 70 dollar credit for this happening for the past 4 months.
What am I supposed to do now? Months to fix a known issue is insane
It means their infrastructure can't handle the amount of traffic they have.
I'm having the same issue here in Norfolk, Va. I'm doing my research on this cox forms and it doesn't look good.
