Forum Discussion
- yl20205 years agoNew Contributor
Hi Allan, thank you for responding to my question. My laptop is the only device experiencing the problem. When it happens, my laptop is still connected to the wifi and the network. It just can't open any websites and all the apps on my laptop can't be connected to the internet. The messages that show on the browser are like: your internet is interrupted or the network was changed. I looked up everywhere and tried the methods such as to run command prompts "flushdns" or make change the DNS server addresses. Is there a way to solve it? I searched o the
- yl20205 years agoNew Contributor
I searched the forum and found another person had this problem before but I didn't see how he/she fixed that. Thank you for your help.
- BrianM5 years agoModeratorIf not connected to it already, you may want to try connecting to the 5Ghz network with this computer as the 5Ghz network would usually be less susceptible to wifi interference.
Brian
Cox Support Forum Moderator- yl20205 years agoNew Contributor
Hi Brain, thank you very much for your response. It seems that it's connected to 5G network. And it's the default choice of the laptop when it's connected to the WIFI. There's no choice for me to choose the 2.5 Ghz one.
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