Forum Discussion

naturebydawn's avatar
naturebydawn
New Contributor
6 years ago

Panoramic WiFi Problems

I exchanged my old cox modem in for the new panoramic wifi modem on Thursday. Everything seemed fine until Tuesday when it cut off for no reason. I called support and we tried every trick. Finally, t...
  • FormerMember's avatar
    FormerMember
    6 years ago

    Forget the wifi app. Log directly into the modem using your web browser. Type "192.168.0.1" into the address bar and press Enter. You will then be presented with the modem login page. The default username is "admin" and the default password is "password". You will then have as much configuration control as possible.

viperthunder2's avatar
viperthunder2
New Contributor III
6 years ago

The panoramic wifi app is still very new - I think it was just released a few days ago, there are still some kinks to work out. I am also having problems "pausing" and "personalizing" devices -- the app says "give us a moment" but nothing ever happens.

Speed-wise, my panoramic modem has been great. I did a speedtest on my OnePlus 6 smartphone and got 486 mbps download speed.
When you lose connection, do you also get kicked off of the wifi? Or, do you remain connected to the wifi but your device tells you "connected but no internet"? Does the connection drop on ALL devices when you lose the internet?