refund or credit
Has anyone had any success or lack of success in requesting a credit.
I feel I pay too much for 1000 download speeds when my service is consistently a fraction (about one-fourth or one-third of th...
Forum Discussion
wow...i have had my fair share of issues with Cox....however they have always credited me when i have had issues...and as for the streaming TV (which i also use) sometimes it is the streaming i.e Netflix/Hulu/Amazon that is the issue not Cox....also keep in mind that right now the internet is being used my so many at the same time that EVERYONE'S speeds are reduced....and it does say that in our contracts...that during "rush hour" times speeds may be reduced....and since the whole country is trying to use the internet due to the shutdown of the country...we are all having the same issue...i would stay on them about getting credited....they will do that if u get the right person on the phone....u just have to be vigilant on ur part...hope this helps...and i DO NOT work for Cox...lol
