Forum Discussion

Parakeet49's avatar
Parakeet49
New Contributor II
6 years ago

SMTP connection to SMTP.cox.net is not working

For the past couple days I have had a message that my SMTP connection to SMTP.cox.net is not working. I can receive messages on my email, but not send them. Anyone have any ideas to fix this

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    6 years ago
    I apologize if the link didn't open correctly please try this one https://bit.ly/2vuiwZw. If you continue to have an issue opening the link try clearing your cache and cookies.

    Cox Moderator
  • Parakeet49's avatar
    Parakeet49
    New Contributor II
    6 years ago

    I tried the link you sent and got a message that I was forbidden to go there. Any more ideas? Thanks.

    • MariaL's avatar
      MariaL
      Moderator
      6 years ago
      Hi Parakeet49,

      I apologize that you were unable to access the links that were provided. This is the Cox Support article for POP or POP3 Server Settings.

      www.cox.com/.../pop-or-pop3-server-settings.html

      I’ve confirmed that it works using Internet Explorer, Chrome and Firefox.

      Maria L.
      Cox Support Forum Moderator
      • Parakeet49's avatar
        Parakeet49
        New Contributor II
        6 years ago

        So you are abandoning IMAP completely? Would have been nice if there had been a message of some kind. You folks are real quick to tell us all about the money end of your company, but the really important things (like giving up on IMAP) are a big secret.