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suj's avatar
suj
New Contributor
5 years ago

Started Unicast Maintenance Ranging - No Response received - T3 time-out

I keep getting  Started Unicast Maintenance Ranging - No Response received - T3 time-out
bobsun's avatar
bobsun
New Contributor III
5 years ago

Same problem here. Repeated dropout of internet connection. In the last 2 days I have had 7 dropouts, lasting 1-4 min


Started Unicast Maintenance Ranging - No Response received - T3 time-out - 3 outages

Unicast Ranging Received Abort Response - Re-initializing MAC  4 outages

This is occurring on a newly installed Motorola MB7621, after I was told my problem might be with my 2 yr old Netgear CM600

My logs look pretty much like those posted. 

This is a relatively new problem for me. I use VOIP for phone service, and these dropouts are unacceptable, particularly given what I pay for the service



  • bobsun's avatar
    bobsun
    New Contributor III
    5 years ago

    I contacted Cox by phone, and was told I should call Motorola :^(

    • Dave9's avatar
      Dave9
      Contributor III
      5 years ago

      See my reply above. If downstream is good but you have T3s, it's most likely a problem off of your property. Call Cox again and talk to someone else.

      • suj's avatar
        suj
        New Contributor
        5 years ago

        Thanks

    • suj's avatar
      suj
      New Contributor
      5 years ago

      Power level on my modem look good,  yet get errors. Someone at Cox must know why these errors are going on.