Forum Discussion

top_phosu's avatar
top_phosu
New Contributor
5 years ago

Thank You Cox

I wanted to thank Cox for providing impeccable service during the hard and tiring times of coronavirus. I have 100 mbps service, and I am able to work from home comfortably and without any disruptions what so ever. My work requires frequent video calls with team members. The calls run smoothly even when my family members are watching Netflix and youtube in HD. The internet speeds have remained fast even after the entire city is in lockdown. It is really amazing.

Thank once again to entire Cox team.

Thanks!
  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    i'm glad it's working for you but i'm surprised the video calls, netflix & youtube are working with 100 plan.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      5 years ago

      Are there still 100 Mbps plans?  I think Cox increased Preferred 100 to 150.

      OP only said HD.  What's the requirement for HD...5 Mbps?

      • bearone2's avatar
        bearone2
        Contributor III
        5 years ago

        prior to getting the panoramic unit, my 100 was bumped to 150 without asking. i'm not sure on requirement for hd.

  • cox_is_a_monopo's avatar
    cox_is_a_monopo
    New Contributor
    5 years ago

    We have had three outages in my neighborhoods since 3/13. Not surprised we had one on Friday the 13th!

    • KevinM2's avatar
      KevinM2
      Former Moderator
      5 years ago
      Hello, we understand these outages can be frustrating and inconvenient to deal with. We apologize for the service interruptions. -Kevin M. Cox Support Forum Moderator