Unauthorized Cancellation and Collections
After relocating my service last year I did not want to install the Homelife equipment. Continual calls from Cox broke me down and I scheduled a tech to come do the install. My schedule changed and...
Forum Discussion
1. Were you under some type of contract or promotional deal at your previous residence?
2. If so, would moving to a new residence qualify for an Early Termination Fee?
3. If Cox is punishing you with an Early Termination Fee for violating your contract, why was the initial reaction of Cox to solicit and lure you for this service?
Technically, you didn't cancel the service. You only canceled the appointment for the service.
