Forum Discussion

JeffinLouisiana's avatar
JeffinLouisiana
Contributor
2 years ago

Upgrade

Did essential get upgraded to 500 mbps?     Last night it was 250+.    I had a maintaince period from 12 to 6am and a note about an upgrade.    My account still says 250.
  • Becky's avatar
    Becky
    2 years ago
    Hi Jeff, it sounds like you have a DOCSIS 3.1 or DOCSIS 3.0 device 16x4 or higher and you subscribe to the Preferred Internet tier. Preferred speeds are 250 Mbps / 10 Mbps. -Becky, Cox Support Forums Moderator
JeffinLouisiana's avatar
JeffinLouisiana
Contributor

Yeah,  not many people seem to know about it,   Must be a local thing.  I have no complaints though.   Here is a speed test.  I feel that there was also CMTS or node work going on in my area.  Speeds were all over the place for a few days.   Upstream power levels are a little higher than they used to be.  No upstream OFDM yet though.

Bruce's avatar
Bruce
Honored Contributor III
2 years ago

Yes, excess capacity would be a local increase.  You're on the 250 plan?  Enjoy!

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    2 years ago

    I wish all modem showed configuration files like they used to. Some still do and it's useful to know what provisioned speed you are on.