Forum Discussion
Jayefbee
New Contributor II
Footnote: I saved a copy of the Chat thread to demonstrate the TERRIBLE Customer Service skills of those working Cox Chat.
LatitiaS
27 days agoModerator
Jayefbee,
Customer service is very important to us. We value you and want you to have a positive experience with us. Would you allow me an opportunity to address each of your concerns? If I may, please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. Be sure to send your full name and address. I'd love to help.
Cox Support Forums Moderator
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