Way overpriced for what you get
I don’t know how many people are having the same issues with Cox Internet that I am. I came from Ohio to San Diego last year. Unfortunately spectrum is not available in my area so I’m stuck with Cox ...
Forum Discussion
Footnote: I saved a copy of the Chat thread to demonstrate the TERRIBLE Customer Service skills of those working Cox Chat.
Jayefbee,
Customer service is very important to us. We value you and want you to have a positive experience with us. Would you allow me an opportunity to address each of your concerns? If I may, please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. Be sure to send your full name and address. I'd love to help.
Cox Support Forums Moderator
