Forum Discussion

Dr_Still_Bill's avatar
Dr_Still_Bill
New Contributor II
4 years ago

WebMail not working???

WebMail not working??? Messages download to Live-Mail OK, but I cannot access mail at myemail.cox.net. This has been for at least 5 days! I called Cox, and the person I spoke with could not log into his account either. That was yesterday, so why isn't it fixed yet?

Not Found

The requested URL /affwebservices/public/saml2sso was not found on this server.

  • LindaAZ's avatar
    LindaAZ
    New Contributor

    I was getting an error message that it could not load, on my chromebook.

    • LindaAZ's avatar
      LindaAZ
      New Contributor

      I went into setting and just did a cookie search for Cox and deleted all of them, row after row. 

      Then signed it and it works.

      Cox is a *** cookie monster, no wonder it confuses itself.

  • I had this problem for several days.  Cox was unable to find any issues with my account or the webmail url. It started working after several days - no explanation provided.

  • NotOracle1's avatar
    NotOracle1
    New Contributor

    Edge on Android also not working, frequent error messages, spinning circles instead of email contents, page not loading and redirect to login page. Chat support was useless.

    • BenS1's avatar
      BenS1
      Former Moderator
      Hi @NotOracle1,

      Make sure that you clear out the Cache and Cookie is the Edge app. Also, click on the settings and make sure that you are using the Desktop view when you are trying to access the site.

      Ben S.
      Cox Support Forums Moderator