Why aren't cox webmail unread messages in the spam folder deleted after 30 days?
Why aren't cox webmail unread messages in the spam folder deleted after 30 days?
I will delete spam folder email manually.
Forum Discussion
Hi @WilliamQ
You can set one of the following preferences for Spam emails: Mark as Spam and deliver to Inbox, Put in Spam folder, or Delete Spam without delivering. See the link below for further assistance.
www.cox.com/.../cox-email-settings.html
Ben S.
Cox Support Forums Moderator
You can set one of the following preferences for Spam emails: Mark as Spam and deliver to Inbox, Put in Spam folder, or Delete Spam without delivering. See the link below for further assistance.
www.cox.com/.../cox-email-settings.html
Ben S.
Cox Support Forums Moderator
BenS1,
www.cox.com/.../cox-email-settings.html does not discuss retention.
What does "Unread message retention in Spam Folder 30 days" mean in
www.cox.com/.../cox-email-settings.html ?- @WilliamQ
Thanks for the link. Do you currently have a lot of old Spam messages in your spam folder? What is the oldest spam message that you have in your spam folder?
Ben S.
Social Media Support Specialist
