Why aren't cox webmail unread messages in the spam folder deleted after 30 days?
Why aren't cox webmail unread messages in the spam folder deleted after 30 days?
I will delete spam folder email manually.
Forum Discussion
BenS1,
www.cox.com/.../cox-email-settings.html does not discuss retention.
What does "Unread message retention in Spam Folder 30 days" mean in
www.cox.com/.../cox-email-settings.html ?
- @WilliamQ
Thanks for the link. Do you currently have a lot of old Spam messages in your spam folder? What is the oldest spam message that you have in your spam folder?
Ben S.
Social Media Support SpecialistBenS1,
Thanks for your replies.
There are 179 unread spam messages in my spam folder.
The oldest unread spam message is dated October 21, 2021.- Hi WilliamQ,
Thank you for clarifying. Since that is the case, I would suggest that you reach out to us by email with your service address and a link to this thread.
David
Cox Support Forum Moderator
