Forum Discussion

DRVEGAS's avatar
DRVEGAS
Valued Contributor
2 years ago

Wifi 4 and Wifi 6 question

Is it normal for my Panoramic CGM4331COM to keep switching between 4 and 6?

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    No, not normal. Is it just one device that is seeing it do that or all wireless devices? Could it be the 5Ghz dropping? Do you have separate network names for your 2.4 and 5Ghz network?

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor

      All the devices are doing it.  I only have one network name.  The 5Ghz is connected.

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor

        Try following these instructions and check the box for "Use different names and passwords for 2.4 GHz and 5 GHz WiFi" Now you will see two network names(SSID) in your list when you scan. See if the one ending with 5 or 5Ghz is dropping. If so, I suggest swapping your gateway out at a store.