Wifi 6E Panoramic gateway.
Just noticed a new gateway on the list of approved modems. The new Technicolor CGM4981 AKA the XB8. It's been on Comcast for a while. Looks like the CGM4331 but with Wi-Fi 6E instead of Wi-Fi 6. See ...
Forum Discussion
I'd demand this rental
Well I have seen customers here with Essentials being given the Arris TG1682 or the TG2472 so I think service has some effect on what gateway you get. What you can get from haggle with the Cox store rep. is between you and the store rep. It probably depends on what is available and how many.
I wouldn't even haggle. If I'm renting the Panoramic and have 6 GHz cards in my devices, I'd say rent me this model. If not, then I'd be done renting and get my own router. If I'm renting, Cox isn't telling me what I can or cannot rent.
If not, then I'd be done renting and get my own router.
The problem is unless you have fiber, you need a modem AND a router, which adds up to a moderate investment. Granted, I think it is worth it and would always suggest your own modem and router, but some prefer the support from Cox. With that said, they also have added more stand alone routers that they have tested. See below. Maybe they will offer some kind of support in the future for them. I like the ET12 personally and may get 2 for my house.
Router Brand
and ModelDescription / WiFi WAN Interface LAN Interface Netgear Orbi RBK963 WiFi6e Mesh System 10Gbps 2.5Gbps Asus ET12 WiFi6e Mesh System 2.5Gbps 2.5Gbps Asus GT-AXE16000 WiFi6e Router 10Gbps 10Gbps Asus GT-AX6000 WiFi6 Router 2.5Gbps 2.5Gbps TP-LINK AXE300 WiFi6e Router 10Gbps 10Gbps There are a few things to consider.
- If you have landline service, Cox will freely issue the modem
- More administrative control with purchased routers vs. Panoramic
- Estimated forecast of monthly rental fees vs. "moderate investment"
- Renting used, reissued and returned-for-a-reason gear
- The only "support" is to exchange rentals, so time(s) invested to exchange rentals
- Free to use MoCA!
The only "support" is to exchange rentals, so time(s) invested to exchange rentals
While I agree support is limited, I don't think it is fair to say it is non existence. With the advanced options in the cloud and the gateway having remote support options, there is a lot they could do and see if they wanted to. Maybe they reserve that level of support for Cox complete care?
