Forum Discussion
MY CALL HISTORY IS WORKING!!!!!!!!!! I downloaded 120 days. Its missing Aug 1 after 7:18 am through Aug 7 but I can live with that...please don't try to fix it. I want to thank everyone who made this joyous occasion possible and remind the 5,615 fans who supported me in this endeavor that persistence pays. Press on! Tally-ho the fox!
I still think the timing is suspicious. Call history works... until the next time it doesn't..
- Bruce2 years agoHonored Contributor III
My call history stopped working in late August but the last time I downloaded my call history was 8/1/2022.
If OP hasn't attempted to download the Call History in the past six days, it took 120 to purge something outfa there.
From: (Tue) 2 Aug 2022
To: (Tue) 6 Dec 2022
Result: 126 days
Adjust: 126 - 6 = 120Cox didn't do anything. They just waited four months.
- CurtB2 years agoValued Contributor III
Yeah, I think you're agreeing with me. Thats what I said a month ago.
- Bruce2 years agoHonored Contributor III
Yes. You wrote this a while ago...I thought it was dumb...now me thinks not dumb.
- MasterMyDomain2 years agoContributor
No, now that I have the call history I see calls where I added new caller IDs on Aug 8, 9, & 10, and perhaps later. I know this because the calls are not on the cumulative spreadsheet that I last updated as of July 31.
- CurtB2 years agoValued Contributor III
Or, someone finally ran a query, found the corrupted record and deleted it... four months later.
- MasterMyDomain2 years agoContributor
Tiffany R called just as I was starting my post here that it was working. She became my case worker and wouldn't let it die from neglect which I appreciate. She didn't go into a lot of detail but my inference was that the tech people had most of their time consumed by a major update they were working on and testing which is why they had limited time for my call history. The fact that the 120 day call history downloaded today, 6 Dec and it starts with calls on 8 Aug is proof they were NOT waiting for a corrupted record to purge itself after its 120th day to fix the problem. The first call on 8 Aug is one that I added to the address list so the call history was definitely working that day and no corrupted record prior to that would have caused the call history failure. My call history stopped working when the phone tools buffering issue started, probably around 15 Aug when I called them as shown on my newly downloaded call history, so any corruption would have been after that.
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