As of approximately 6:04 PM EDT on 10/22/2018 here in Hampton Roads, VA, the Caller ID timestamps are approximately 11 minutes slow. I verified this with multiple calls using 2 autonomous caller id display systems. What gives?
The same thing is occurring this afternoon. The Cox switch is sending the wrong timestamp with the Caller ID info. Cox Tech Support states they are aware of the problem. I guess it's not a simple matter of periodically syncing with a trusted time standard.
Thanks, but in my case, as previously stated, the timestamps are the same on 2 different autonomous caller id systems. 1 system consists of all handsets on the cordless phone system, while the second system is a standalone Caller ID display. The time displayed for each received call is sent by your switch along with all Caller ID info for each call.
It is important that Cox get it right because most Cordless phone systems and Caller ID display systems derive the current time from the timestamps previously sent. For example, our cordless phone system will show the current time on Daylight Savings Time after 2 AM this Sunday, Nov. 4th until we receive a phone call after 2 AM. It will display 1 hour ahead all day Sunday until we get a phone call. If we don't get a call Sunday, it will continue to display the time 1 hour ahead until we do.
I was under the impression that the timestamp was sent along with the Caller ID info from the switch. Is this not the case?
