Can no longer disable call waiting
I found out today that on the new platform there is no way to disable call waiting. It’s not an option in the phone tools and even tech support can not do it. Even downgrading to the most basic line ...
Forum Discussion
I am leaving Cox because of this. I work from home and can't have features on my phone. How in the world in 2018 can you not be able to disable the features you don't want? Very disappointed and I'm sending an email to corporate. I've been a customer for 20 years and now I have to find new service.
- Hi LMC7529 and ASJ. Check out www.cox.com/.../disabling-call-waiting.html, which shows you how to turn off call waiting. We do value you as a long-time customer and hate to see you leave. - Lisa, Cox Support Forums Moderator
