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MasterMyDomain's avatar
MasterMyDomain
Contributor II
18 days ago

Cannot get into phone tools to check call history

Clicking on Phone Tools goes into an infinite sign-in loop.  This started last night. 
  • MasterMyDomain's avatar
    MasterMyDomain
    17 days ago

    I emailed the following to Letitia:

    "It's working now.  Previously when it was in the sign-in loop for me it didn't  give an option to log out and retry, it only showed a link to 'go straight to your destination.'   Clicking on it didn't work and I couldn't get back to the Cox home page to log out.  Whatever you did must have fixed it."

    After sending the emailed it dawned on me I failed to mention that clicking on Settings is when the sign-in loop started. It works now and I'm a happy camper.  Thanks to all.