Cannot manually block a number
I press *60, then 2, then enter a valid 10 digit number and am told it is an invalid number. But if it was the last number that called and I press # it is successfully blocked but when it is read ba...
Forum Discussion
I did a search for the number I wanted to block and it showed up on 800Notes.com and other sites with many reader comments over several years and it is a valid number. Cox did accept it using the # method to block the last call. Cox also wouldn’t let me manually unblock a number. I had to have Cox read each number on my blocked list and then press 7 after the number I wanted to unblock was read. The double quotes appear on the screen when the caller is not in my address book. When the call history is downloaded in a .csv file, the name and phone number appear together in a column and the names have had single quotes around them. The single quotes never appeared on the screen. Now the double quotes appear in the .csv file unless I delete them on the screen, then the .csv file will still have single quotes. I immediately add new callers to my address book and will just delete the double quotes. It’s very annoying to have to deal with this. It wasted 3 hours I had planned on using to catch up on my emails.
What screen?
The Call History screen and the Add-A- Caller screen.
Okay.
Was yesterday a glitch and Is anything broken right now?
Still broken. I just unblocked a number so I could add a new number. On the phone on *60 I had to press 6 to have my list of 25 blocked calls read to me,. pressing 7 after the number I wanted to unblock was read to unblock it. Then I had to press 2, then # to block the last number that had called, I could not manually enter it (tried 3 times). If I want to block a number that called before the last number I am prevented from doing that. BTW, when a number is blocked and is then read back to me, the number 1 is put in front of the number, eg, 1-333-333-3333, but this doesn't happen when an unblocked number is read back or when the entire list of blocked numbers is read. My guess is that the evil 1 is the cause of the problems.
