Forum Discussion

JESinFC's avatar
JESinFC
New Contributor II
10 months ago

Cox Voice Phone Audio Issues on Calls

I see a few old threads on this issue, but they are a few years old, so starting a fresh one. Over the last few months callers have complained that their audio on calls is very choppy and they can't...
  • JESinFC's avatar
    JESinFC
    10 months ago

    Thank you for following up with me. Just wanted to say for those that read this thread that the problem was in fact an issue in the Cox system, not anything at my house. As of today, according to callers, the sound quality is great and the issue is, for now, resolved.  Thanks Again!

    Jim

TiffanyR's avatar
TiffanyR
Former Moderator

Hello JESinFC, 

Thank you so much! We look forward to working with you and finding a resolution. 

 

JESinFC's avatar
JESinFC
New Contributor II
10 months ago

Thank you for following up with me. Just wanted to say for those that read this thread that the problem was in fact an issue in the Cox system, not anything at my house. As of today, according to callers, the sound quality is great and the issue is, for now, resolved.  Thanks Again!

Jim

  • TiffanyR's avatar
    TiffanyR
    Former Moderator
    10 months ago

    Hello JESinFC, 

    Thank you for taking my call earlier and confirming with me that the issue seemed to be resolved. Please let us know if you ever need any additional assistance. We are here to help.