Forum Discussion
I HAVE AN ADDITONAL QUESTION AFTER READING HUNDREDS OF POSTS AND GUIDES IT APPEARS THAT THE PHONE JACKS ON THE BACK OF THE DPQ3212 ARE REGULAR PHONE JACK CONNECTIONS. THEY'RE ALWAYS DESCRIBED AS CONNECTING TO EXISTING PHONE CABLES IN THE HOUSE OR DIRECTLY TO A PHONE.
NOW I DON'T KNOW FOR CERTAIN BUT IT OCCURS TO ME THAT THE 3 LINES I HAVE CURRENTLY COMING IN FROM OUTSIDE THE HOUSE WHERE THE CURRENT MODEM IS LOCATED IN A UTILITY CLOSET, PLUGS DIRECTLY INTO MY PHONE SYSTEM (PANASONIC) AND THOSE MUST ALSO BE STANDARD PHONE LINES BECAUSE THEY COULD JUST AS WELL BYPASS MY PHONE SYSTEM AND GO DIRECTLY TO ONE OR MORE PHONES RIGHT?
SO IF THAT'S TRUE, THEN IT WOULD APPEAR THAT IF I GET TWO DPQs I WOULD HAVE MY THREE LINES COMING IN AND COULD PLUG THE PHONE JACKS ON THE BACK DIRECTLY INTO MY PHONE SYSTEM TRUNK LINES SAME AS CURRENT AND EVERYTHING SHOULD WORK THE SAME?
ANYONE KNOW IF THAT'S TRUE?
And by the way...FCC part 68 says that any service provider of services must conform to the standards. Those who make equipment to connect must also adhere and get their equipment certified (it turns out there are 4 ways equipment can harm the network so these are also a part of the standards - "the 4 harms") but if you're a COX and have delegated authority from the phone company to offer phone services, then you have to meet those standards and in one way that's very simple - you have to give the customer one or more CO LINES that are standard and work with their equipment including phones and yes, phone systems. The Panasonic KX TA624 is a registered and certified piece of equipment that is fully compliant with the CO LINE standards. If you're a delegated phone company and you don't give me standard CO LINES that work, you have to fix that. Now I'm not an expert and all I know comes from reading a very painful 440 page Panasonic manual and an even more painful FCC regulations site with 1000+ pages so if I'm misstating something, please be kind but by all means correct me.
So meanwhile the equipment used in the NIU is obsolete and cannot be maintained so COX has to change it and has been trying to do that since 2012. Replacing the NIU so that they can get parts to do that is one driver while putting in a better network is another (the "digital" network) So here comes the DPQ3212 modem which should take the new digital network signals and convert them to the FCC part 68 standard so it can talk to all of your equipment which is also compliant including your phones and your (that's right) Panasonic phone system. It just has to give you a standard CO LINE just like you got before.
Now if your equipment is FCC Part 68 compliant and chances are since it's been operating OK for many years it is, then there is no basis for COX, the delegated phone service company, to hook up something new, take down your phone system, and then tell you it's your equipment. Suddenly we see that we're going to have to put a lot of faith in the DPQ3212.
So now we've laid out the story for the simple home user and next I'll post the outcome of the installation.
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