Forum Discussion
There are 2 options under Settings to enable email notifications:
1. Click Profile picture in upper-right corner
2. Select Settings
3. Under Options tab
- Enable email contact
- Allow this site to contact you
Those are two of the options in "Settings" that haven't been available to Cox customers for over four years. Uncheck one or more of them to turn them off and click "Save". Leave the page and come back. Options you unchecked will be checked again. (If you can't turn a setting on/off, it's not an option). Those settings aren't on by default or we would all be getting email notifications every time we get a Forum notification. Random email notifications that we do occasionally receive are a Forum glitch.
Earlier in this thread, I posted four links to Forum posts that referenced this.
- Bruce3 years agoHonored Contributor III
I don't really know. I set mine years ago and haven't touch them since. It seems hierarchical in the Setting for your account. You could set which notifications you want in the Notifications tab and then toggle the actual option in the Settings tab...without having to de-select all the stuff in the Notifications tab.
If it doesn't work, it doesn't work. i know there have been inconsistencies and glitches over the years. I like this Forum for its simplicity but don't understand some of its design.
- MasterMyDomain3 years agoContributor II
Doesn't inspire confidence that they will fix either of my problems any time soon (call history not working and not receiving emails they claim they sent). It's like being in the group that receives a placebo in a drug trial.
- Bruce3 years agoHonored Contributor III
Well...1) Call History not working...2) No SMTP from Cox.com to SBCGlobal...3) No SMTP notifications from Cox Forum. Discrepancies with Cox is like a continuously unraveling thread.
You've missed so much Call History in the last 3 weeks...you should implement your own Call History tool. Hmm? I can't think of nothing.
- CurtB3 years agoValued Contributor III
The fact that the Forum "Settings" page can still be reached at all after more than four years is an indication that it probably still works for companies that pay for that feature in their licensing agreement. Cox probably dropped Forum non-essentials from their licensing agreement to reduce the fee they pay to their vendor. The vendor may have chosed the final "Save" step as the choke point, because it was the easiest to implement... or for spite.
Edit: The Forum "Settings" page does retain one working function. The "Subscriptions" tab may be used to "unsubscribe" from email notifications for all four forums from a single location. "Unsubscribe" could also be performed at the individual home pages for each forum.
"Unsubscribe" prevents Forum notifications for all but the threads to which you have posted. To prevent notifications for those threads, click "Turn Reply notifications off" in the lower right of the selected thread.
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